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Emergencies

When to Call our Emergency Number?

If you experience a dental emergency call us at 585-377-5090 as soon as possible.

Tooth Ache

Begin by meticulously cleaning around the sore tooth. Using warm salt water, rinse the mouth to displace any food trapped between teeth. Do not use aspirin on the aching tooth or on the gum. If you have facial swelling, apply a cold compress to the area. For temporary pain relief, acetaminophen is recommended. If the pain persists more than a day, please contact us.

Cut or Bitten Tongue, Lip or Cheek

Ice can be applied to any bruised areas. For bleeding, apply firm (but gentle) pressure with sterile gauze or a clean cloth. If the bleeding does not stop with pressure or continues longer than 15 minutes please call our office.

Broken Tooth

Recover any of the broken tooth fragments. Rinse the area with warm water, and apply a cold compress over the facial area of the injury and call our office.

Knocked Out Permanent Tooth

Recover the tooth, making sure to hold it by the crown (top) and not the root. Rinse, but do not clean or handle the tooth more than necessary. Reinsert the tooth into the socket, and hold it in place using a clean piece of gauze or cloth. If the tooth cannot be reinserted, carry it in a cup of milk or water. Time is essential, so call us immediately.

Possible Broken Jaw
In the event of a jaw injury, tie the mouth closed with a towel, tie or handkerchief. Go immediately to the nearest emergency room.
Bleeding After a Baby Tooth Falls Out

Fold a piece of gauze, and place it (tightly) over the bleeding area. Bite down on the gauze for 15 minutes. If the bleeding continues please give us a call.

Cold or Canker Sores

Over-the-counter medications will usually provide temporary relief. If the sores persist, give us a call.

Loose Tooth, Tooth Out of Alignment
If you have a tooth that is loose or out of alignment, you should call our office for an emergency appointment right away. In the meantime, you can try to put the tooth back in its original position using your finger with very light pressure. Do not try and force it. You can bite down to keep the tooth from moving.

Contact info


585-377-5090
drnichols@penfieldfamilydentistry.com
1795 Penfield Rd.
Penfield, NY 14526

Opening hours


Monday:               8 a.m. – 2 p.m.
Tuesday:              8 a.m. – 5 p.m.
Wednesday:        10 a.m. – 7 p.m.
Thursday:             closed
Friday:                  8 a.m. – 5 p.m.
Saturday:              8 a.m. – 1 p.m.

Our Location