The staff at Penfield Family Dentistry prides itself on providing friendly service and making every patient happy.

Meet Our Staff

Jackie

As our receptionist, Jackie is one of the first people you will see when you come to Penfield Family Dentistry. Jackie will be sure to keep you on track with your routine cleanings and exams. With over 20 years of office experience, she is happy to process your insurance claims, schedule your appointments and answer any questions. She lives in the country and is married with two kids.

Elliot

Elliot is the newest addition to the front desk team. He’ll be there to greet you as you come in and answer any questions about finances and insurance. He is very handy with technology and has been seeking ways to further improve our services. He lives in an apartment that resembles a small computer museum with his Chiweenie, Baxter (cross between a Chihuahua and Dachshund).

Toni

Toni is another friendly face you will see when you visit Penfield Family Dentistry. Some of you may remember Toni from several years ago (she was the one singing and dancing in the hallways).  Toni will happily assist you with any scheduling, insurance, or treatment planning questions you have.  She has two grown children, four grandsons, and is looking to add a golden retriever to her family. Toni believes in living life with a sense of humor.  Her enthusiasm is infectious!

David

Like his older sister, Marisa, David has joined Penfield Family Dentistry as an outstanding dental assistant. David has an undeniably likeable personality that brings a charming male energy to this office of women. His strong work ethic and positive attitude is a great asset to our team. As a toddler, he looked forward to his dental visits here and now enjoys working together with his sister to help create beautiful smiles. Talk about family dentistry at its finest! In his free time, David loves hiking, fishing, and photography.

Marisa

Marisa used to be a patient of Dr. Nichols when she was three years old. Growing up and loving going to the dentist, she started shadowing in the office.  Soon enough, she began dental assisting. Marisa continues to expand her skills with dental training programs at MCC.

Katelyn

Katelyn is an exceptional graduate of Monroe Community College dental hygiene program. She greets everyone with a bright smile and is sure to have your teeth feeling fresh and clean after your stay. She is certified in administering anesthesia and loves educating patients on oral health. Katelyn enjoys hanging out with her family, traveling, and training her new puppy, Addi.

Libby

Libby is one of our very talented hygienists. She graduated dental hygiene school from Pennsylvania College of Technology. Libby is known for her bubbly personality and providing care in an incredibly thorough yet gentle manner. She enjoys getting to personally know her patients and loves to help everyone achieve their brightest smile. During her free time, Libby loves to snuggle with her golden doodle, Jax

Jean

Jean has been a dental hygienist for 12 years and enjoys the relationships that she has established with her patients. She prides herself on being focused and thorough while remaining fully committed to providing them the best care possible. She is constantly upgrading her skill set and knowledge base through ongoing continuing education classes and seminars. Jean and her husband reside in Rochester with their two golden retrievers. In her spare time she enjoys cooking which is greatly appreciated by her husband! She is also an avid runner and loves to spend time in the Adirondacks at the family cottage on Cranberry Lake.

Sue

Sue has worked as a dental hygienist for 30 years. She was introduced to dental hygiene in 6th grade, when a hygienist spoke to her class and inspired her. Sue understands each patient’s specific needs and provides individualized care for improved dental health. Sue is married, has two children, as well as a dog and two cats. Her hobbies include reading, gardening, and watching Netflix. She works with us on Fridays and Saturdays.