As our receptionist, Jackie is one of the first people you will see when you come to Penfield Family Dentistry. Jackie will be sure to keep you on track with your routine cleanings and exams. With over 20 years of office experience, she is happy to process your insurance claims, schedule your appointments and answer any questions. She lives in the country and is married with two kids.

Raissa is a licensed dentist from Brazil who is currently contributing to our team as a dental assistant until she begins her training at the University of Rochester to obtain her US dental license. With over 12 years of experience in general dentistry—particularly with pediatric patients—her expertise is evident in her exceptional attention to detail and precision. Raissa has been an invaluable asset to our team, and her knowledge and mentorship have been instrumental in guiding those new to the dental field. Outside of work, Raissa enjoys spending quality time with her family and beloved dog.

Ella, one of our dedicated dental assistants, ensures that every patient feels comfortable and every procedure runs smoothly. She is an engaging conversationalist and a calming influence. Outside of work, Ella enjoys rock climbing, tennis, and spontaneous adventures while traveling the world.

Toni works part time at our front desk. You’ll see her with a welcoming smile on her face, happy to greet you and answer questions about insurance or finances. Many of you may recognize her as she has been with us for 20 years. She’s come out of retirement – she can’t seem to stay away! Penfield Family Dentistry is in her blood! Toni has 2 grown children and four grandsons.

Julie is one of our most experienced dental hygienists, bringing 40 years of expertise to our team. She is passionate about her career and feels truly blessed to educate and care for our patients. Julie has a loving husband with three grown children. In her spare time, she loves to travel, snorkel, hike, and play board games. Her favorite pastime is enjoying campfires with her friends and large, Italian family.

Erik is an experienced dental hygienist of nearly 15 years, always excited to connect with patients on a personal level. He loves to empower all patients with the knowledge and skills they need to reach their best dental health. Originally from the Buffalo NY area, Erik is a proud graduate of SUNY Erie Community College. When he’s not cleaning teeth and talking to patients, he likes to stay active and enjoys cycling and running. His favorite hobbies involve music, trying new foods, and turning wrenches on cars.